Customer Support Specialist

3 weeks ago


Esher, Surrey, United Kingdom AMP People Full time
Role: Customer Support Specialist

We are partnering with a fast-growing DTC wellness startup to help them find their first full-time Customer Support Specialist.

In this role, you will work with customers to provide a world-class support function, helping with day-to-day queries relating to orders, fulfilment, and product issues and working with the brand community to drive engagement.

This could be a perfect fit if you're passionate about providing exceptional customer support across various channels and are interested in the sports, fitness, and wellness industries.Responsibilities:
  • Provide timely and effective customer support via various channels
  • Collaborate with the brand community to drive engagement and loyalty

Requirements:

  • Experience in a Customer Support role, ideally for an online D2C brand
  • Passion for customer care and community-building
Additional Benefits:
  • Bonus scheme
  • Company pension
  • Health & wellbeing programme
  • On-site parking
  • Store discount
Working Arrangements:
  • Monday to Friday
  • West Molesey: reliably commute or plan to relocate before starting work


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