Front Desk Team Lead
2 weeks ago
We are currently looking for a highly motivated and customer-focused individual to join our team as a Front Desk Team Lead. In this role, you will be responsible for leading the Front Office team and ensuring that every guest has a memorable stay at our hotel.
Key Responsibilities:
- Supervise and train Front Office staff.
- Monitor and maintain high standards of customer service.
- Coordinate front desk operations, including checking guests in and out.
- Manage and resolve guest complaints and issues promptly.
- Develop and implement strategies to improve customer satisfaction.
- Maintain accurate records of guest arrivals and departures.
Salary Range:
$50,000 - $65,000 per year, depending on experience.
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including competitive salaries, opportunities for professional growth and development, and a dynamic work environment. We are committed to delivering exceptional customer experiences and making our guests feel valued and respected.
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