Senior Facility Services Manager

2 days ago


Norwich, Norfolk, United Kingdom Pinnacle Full time
Pinnacle Group: Seeking a Skilled Contracts Manager

We are looking for an experienced and highly skilled Contracts Manager to join our Soft FM team in Norwich and Cambridge. The ideal candidate will have a strong background in facility services management, with a focus on delivering high-quality cleaning and maintenance services.

As a key member of our team, you will be responsible for managing multiple sites, ensuring that our facilities are well-maintained and meeting the highest standards of cleanliness. You will work closely with our clients to understand their needs and develop effective solutions to meet their requirements.

About the Role
  • Manage multiple sites across Norwich and Cambridge, including coordination of cleaning, grounds maintenance, and caretaking services.
  • Develop and implement effective strategies to improve service quality, reduce costs, and enhance client satisfaction.
  • Work collaboratively with our clients to identify and address any issues or concerns, ensuring timely resolution and maintaining positive relationships.
Requirements

To succeed in this role, you will need:

  • A minimum of 5 years' experience in facility services management, preferably in a similar environment.
  • Demonstrated expertise in contract management, service delivery, and client relations.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
What We Offer

We offer a competitive salary package, including:

£45,000 - £55,000 per annum, depending on experience (estimated salary range). Our comprehensive benefits package includes opportunities for career development, a supportive team environment, and a chance to make a real difference in the lives of our clients.



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