Customer Service Assistant
2 months ago
About Us
Glentop Hop House Limited, a leading independent pub company, is seeking a motivated individual to join our team as an Apprentice Hospitality Team Member. Our company specializes in providing a warm and welcoming atmosphere, serving a wide range of real ales and catering to dog and walker-friendly customers.
Key Responsibilities
- Cash handling and management
- Working behind the bar, serving customers and managing stock
- Stock management, including cellar work and inventory control
- General cleaning and maintenance of the premises
- Ensuring compliance with health and safety regulations
- Providing excellent customer service, including answering phone calls and taking bookings
- Participating in occasional events and promotions
Requirements
- Confident and friendly personality
- Approachable and flexible attitude
- Interest in the beer and brewery industry
Benefits
- 28 days of holiday time, including bank holidays
- Attendance bonus scheme and occasional incentives
- Team member of the month vouchers
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