Customer Service Representative

4 weeks ago


Glasgow, Glasgow City, United Kingdom Bartlett Mitchell Full time

We're a multi-award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day.

As a Customer Service Representative, you'll be responsible for ensuring that our restaurant areas are consistently clean and well-presented. This includes monitoring counters and chillers, and taking instructions from your manager to maintain high standards of cleanliness and food safety.

You'll also be responsible for providing prompt and efficient service to our customers, communicating confidently and gaining feedback to ensure every customer experience is positive.

With previous experience working in a customer service environment, you'll have good merchandising skills and till experience. You'll also have your Food Safety Level 2 and Health & Safety Level 2 certificates.

Our benefits include:

  • An annual day off for your birthday
  • Monthly masterclasses with Michelin-starred chefs
  • Fully funded development courses ranging from levels 2 to 7
  • Discounts and cashback at a wide variety of retail and leisure outlets
  • Cycle-to-work scheme
  • Freedom Friday – a paid day off to volunteer at a charity of your choice
  • Free lunch every workday
  • 24/7 access to the Mental Health Charter App
  • Enhanced parental leave benefits
  • Paid leave for fertility treatments
  • Grandparent leave to support your loved ones with their new arrival

Explore all benefits and more by visiting our website.



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