Senior IT Support Specialist

2 days ago


Peterborough, Peterborough, United Kingdom SoCode Limited Full time

3rd Line Engineer | £40,000 to £50,000

We are seeking a highly skilled 3rd Line Engineer to join our client, a leading MSP based in Peterborough, as a Senior Figure for the Helpdesk Team.

Key Responsibilities:
  • Deliver first-class IT support to our growing client base through various methods, investigating and resolving complex support incidents across Windows, Microsoft, and Cloud-based products.
  • Collaborate closely with the Helpdesk Team to ensure seamless delivery of IT support services.
Key Skills:
  • Proven experience working at 3rd line support
  • Strong knowledge of MS Windows Server, O365, Active Directory
  • Understanding of Cyber Security
  • Excellent communication skills
  • MSP experience is highly desirable

If you have the skills and experience required for this role, we would like to hear from you. Please submit your application for consideration.



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