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Administrative Coordinator

2 months ago

Dingwall, Highland, United Kingdom Pertemps Full time

Job Summary

Pertemps is seeking a highly organized and detail-oriented Administrative Assistant to join our team in Dingwall. As an Administrative Assistant, you will play a crucial role in supporting our Appeals Team by responding to written appeals for private parking charge notices.

Key Responsibilities

  • Work collaboratively with the Appeals Team to analyze case-by-case data and collate relevant written responses.
  • Provide exceptional customer service by operating a phone line to advise on how to appeal.
  • Prioritize tasks, work independently, and manage a busy workload to meet KPI standards.
  • Ensure accuracy and attention to detail in all communications.
  • Utilize computer skills to complete daily tasks efficiently.

Requirements

  • Excellent written and verbal communication skills.
  • Self-motivation and ability to manage your own workload.
  • Strong problem-solving and decision-making abilities.
  • High level of accuracy and attention to detail.
  • Ability to work quickly and accurately under pressure.
  • Proficient in IT skills, particularly Outlook, Excel, and Word.

What We Offer

Pertemps is committed to providing a supportive and dynamic work environment. As an Administrative Assistant, you will have the opportunity to develop your skills and contribute to the success of our team.