Call Centre Administrator
4 months ago
**The Role**:
- The Role
**Call Centre Administrator - Dingwall - £21,715.20 per annum - 40 hours per week.**
- Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?
Are you able to work weekends?
- If you answered yes, then this may be the opportunity for you
- **Here are some of the **Responsibilities of the role, but no limited to;**
- Reviewing CCTV images of cars parked in violation of local site rules.
- Validate Penalty Charge Notices (PCN’s) including potential fines versus approved user and exemption lists.
- Undertake check-ups of vehicle ownership through the DVLA.
- Create and post statutory notification letters to members of the public.
- Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder.
- Scan of inbound post from members of the public.
- Interpret enabling legislation and codes of practice.
- Be the first line for the management of complaints.
- Monitor payment status of Penalty Charge Notices.
- Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments.
- Utilise software programs such as Parkway and FGL.
**What you’ll bring**:
- Excellent documentation skills.
- The skill to work in an clerical setting.
- Have a keen eye for detail.
- Excellent written and verbal communication skills.
- Be eager to acquire new knowledge of computer systems.
- The skill to multitask and adapt to change with minimum supervision.
- Have experience of working in the parking industry is desirable but by no means essential.
Are you looking to build a career?
- **What we offer you,**
- £21,715 per annum
- 40 hours per week, working pattern is over 5 days including every Saturday and Sunday until 5pm.
- 5.6 weeks annual leave per annum rising to 6.6 weeks with long service
- Pension scheme
- Employee of the month award scheme
- Employee discount
- Award winning Training and Development
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
-
Call Centre Admin
4 months ago
Dingwall, United Kingdom Specsavers Full time**Call Centre Administrator** **Store: Specsavers Dingwall** **Salary: Upto £11.64 pr hr + Bonus (based on store performance)** **Hours: Part Time 22.5 hours - weekend work is essential** **Benefits: F**ree parking, discounted glasses, extra day off for Birthday, Specsavers Perks.** **Full training and support provided** At Specsavers, our Call Centre...
-
Call Centre Administrator
3 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Call Centre Administrator - Dingwall - £21,715.20 per annum - 40 hours per week.** - Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?- Are you able to work weekends?- If you answered yes, then...
-
Call Centre Administrator
4 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Call Centre Administrator - Dingwall - £21,715.20 per annum - 40 hours per week.** Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? Are you able to work weekends? If you answered yes, then...
-
Call Centre Administrator
3 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Centre Administrator - Dingwall - £21,715 per annum - 40 hours per week.** - Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the ability to multitask? Are you eager to learn new things? Can you work under pressure?- If you answered yes, then this may be the opportunity for...
-
Call Centre Administrator
3 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Centre Administrator - Dingwall - £21,715.20 per annum - 40 hours per week.** - Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?- If you answered yes, then this may be the opportunity for...
-
Call Centre Assistant
3 months ago
Dingwall, United Kingdom Specsavers Full time**Call Centre Assistant** **Store: Specsavers Dingwall** **Salary: Up to £10.62 pr hr + Bonus (based on store performance)** **Hours: Part Time 22.5 hours - weekend work is essential** **Benefits: Free parking, discounted glasses, extra day off for Birthday, Specsavers Perks.** **Full training and support provided** At Specsavers, our Call Centre...
-
Centre Administrator
3 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Centre Administrator - Dingwall - £21,715.20 per annum - 40 hours per week.** - Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? If you answered yes, then this may be the opportunity for...
-
Centre Administrator
4 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Centre Administrator - Dingwall - £21,715.20 per annum - 40 hours per week.** Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? If you answered yes, then this may be the opportunity for...
-
Processing Centre Administrator
3 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Processing Centre Administrator** - Dingwall**: - Full-Time; 40 hours per week - **£23,795.20 per annum.** Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? Are you able to work weekends? If...
-
Processing Centre Administrator
3 months ago
Dingwall, United Kingdom Apcoa Parking Full timeProcessing Centre Administrator – Dingwall - Full-Time; 40 hours per week - £23,795.20 per annum. Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?Are you able to work weekends? If you answered yes,...
-
Processing Centre Administrator
3 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Processing Centre Administrator** - Dingwall - £23,795.20 per annum - 40 hours per week.** Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? Are you able to work weekends? If you answered yes,...
-
Processing Centre Administrator
3 months ago
Dingwall, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Processing Centre Administrator** - Dingwall - £23,795.20 per annum - 40 hours per week.** Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? Are you able to work weekends? If you answered yes,...
-
Processing Centre Administrator
2 weeks ago
Dingwall, Highland, United Kingdom Apcoa Parking Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Processing Centre Administrator at Apcoa Parking. As a key member of our operations team, you will be responsible for ensuring the smooth processing of parking-related tasks and activities.Key ResponsibilitiesReview CCTV images of vehicles parked in violation...
-
Processing Centre Administrator
2 weeks ago
Dingwall, Highland, United Kingdom Apcoa Parking Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Processing Centre Administrator at Apcoa Parking. As a key member of our operations team, you will be responsible for ensuring the smooth processing of parking-related tasks and activities.Key ResponsibilitiesReview CCTV images of vehicles parked in violation...
-
Parking Centre Operations Manager
3 days ago
Dingwall, Highland, United Kingdom Apcoa Parking Full timeParking Centre Administrator - DingwallWe are seeking a highly organized and detail-oriented individual to join our team as a Parking Centre Administrator in Dingwall. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our parking centre.Key Responsibilities:Review CCTV images of vehicles parked in...
-
Parking Centre Operations Manager
3 days ago
Dingwall, Highland, United Kingdom Apcoa Parking Full timeParking Centre Administrator - DingwallWe are seeking a highly organized and detail-oriented individual to join our team as a Parking Centre Administrator in Dingwall. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our parking centre.Key Responsibilities:Review CCTV images of vehicles parked in...
-
Parking Centre Operations Manager
6 days ago
Dingwall, Highland, United Kingdom Apcoa Parking Full timeParking Centre Administrator Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a Parking Centre Administrator in Dingwall. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our parking centre.Key Responsibilities:Review CCTV images of cars parked in...
-
Parking Centre Operations Manager
6 days ago
Dingwall, Highland, United Kingdom Apcoa Parking Full timeParking Centre Administrator Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a Parking Centre Administrator in Dingwall. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our parking centre.Key Responsibilities:Review CCTV images of cars parked in...
-
Administrator
3 weeks ago
Dingwall, United Kingdom Construction & Property Recruitment Full timeMy client is based in Dingwall. They are currently seeking a highly organised and detail-oriented Office Administrator to join the team on a full time contract, however, part time would be considered. As an Office Administrator, you will play a crucial role in ensuring the smooth and efficient operation of the office. You will be responsible for a variety of...
-
Medical Administrator
3 months ago
Dingwall, United Kingdom Dingwall Medical Group Full time**Join our Team!** We are excited to be recruiting for a part-time **Medical Administrator **to join our team at Dingwall Medical Group, providing a wide range of administrative services to the Practice. We are a twelve doctor practice, based in the Health Centre in Dingwall, and cover a large geographical area from the western edge of the Black Isle,...
