Service Administrator
6 months ago
We have an exciting new vacancy for a Service Administrator at our Conon Bridge branch.
We offer market leading rates of pay which are negotiable depending on experience and the opportunity to receive monthly and annual bonuses. In addition, we also run an employee referral scheme where colleagues can receive up to £1,000 for each successful technician referral.
Other company benefits include:
- 30 days holidays per annum, plus an extra holiday on your birthday (after a years’ service)
- Enhanced Company Pension
- Company Life insurance policy
- Health and Wellbeing support
- Mortgage advice service
- Staff discount
The key responsibilities of the role include:
- Booking in vehicles to the workshop and mobile service vans.
- Explaining the repair process as required.
- Obtaining order numbers from customers/lease companies when required.
- Explaining the repair process as required.
- Selling additional products and services when required.
- Ensuring that service paperwork is complete and accurate.
- Explaining the repair process as required.
- Please note that this is not an exhaustive list of duties or skills required for the position. Additional responsibilities may be assigned based on the needs of the organisation.
**Skills**:
- Previous motor trade experience in a Service Advisor/planner (or similar) role would be an advantage.
- Excellent phone etiquette with the ability to handle calls professionally and efficiently.
- Exceptional organisational skills to manage multiple tasks and priorities effectively.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Employee discount
- Financial planning services
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
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