Service Desk Manager

4 weeks ago


Crewe, Cheshire East, United Kingdom Perfect Placement Full time
About the Role: As an Automotive Claims Specialist, you will be working closely with the approved repair network personnel, policyholders, and independent advisors to resolve claims efficiently and effectively. Your primary objective will be to provide high-quality service to our clients, ensuring that their needs are met promptly and professionally.

You will be responsible for managing repair requests, policy updates, and claim changes end-to-end, ensuring seamless communication with all stakeholders involved. To achieve this, you must possess excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.

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