Helpline Coordinator
14 hours ago
We are looking for a skilled and compassionate Helpline Coordinator to join our team at CV-Library.
This is an excellent opportunity to use your expertise to support families with children and young people with Special Educational Needs (SEN).
The successful candidate will be responsible for:
- Providing first-tier support to families navigating the complexities of SEN processes.
- Managing a team of volunteers, ensuring they are well-supported and trained to handle calls effectively.
- Working closely with families and volunteers in a collaborative and open environment.
Responsibilities Include:
- Taking Calls: Offer guidance and first-tier support to families, signposting them to appropriate next steps.
- Volunteer Management: Oversee a team of 30+ volunteers across the UK, providing mentoring, supervision, and feedback.
- Training & Recruitment: Recruit new volunteers and run training and support sessions to maintain a skilled and engaged team.
- Continuous Improvement: Gather feedback and help improve the helpline service.
- Case Summarisation: Summarise calls, identifying whether they are new/complex cases or first-tier issues.
About the Role:
This is a challenging and rewarding role that requires strong communication skills, attention to detail, and the ability to work effectively in a team.
What We Offer:
- A competitive salary of £28,500-£38,750 per annum, based on experience.
- A supportive and collaborative working environment.
- The opportunity to make a real difference in the lives of families with children and young people with SEN.
-
Mentorship and Training Coordinator
2 weeks ago
London, Greater London, United Kingdom Teenage Helpline Full timeAbout Us: At Teenage Helpline, we strive to create a supportive community for young people across the UK.As a Youth Services Assistant, you will play a vital role in supporting our Peer Mentors, coordinating training programs, and ensuring our services have a positive impact on our beneficiaries.Salary: £22,000 - £28,000 per annumKey...
-
SEN Helpline Support Specialist
13 hours ago
London, Greater London, United Kingdom CV-Library Full timeWe are seeking a highly skilled and empathetic Helpline Coordinator to join our team at CV-Library.This is an exciting opportunity to make a real difference in the lives of families with children and young people with Special Educational Needs (SEN).The successful candidate will be responsible for:Providing first-tier support to families navigating the...
-
Youth Services Professional
1 week ago
London, Greater London, United Kingdom Teenage Helpline Full timeCompany Overview: Teenage Helpline is a charity dedicated to making a difference in young people's lives across the UK.We are looking for a proactive problem solver to join our team as a Youth Services Assistant. As a key member of our operations team, you will provide ongoing administrative and operational support to mentors, address inquiries, and...
-
Flexible Helpline Team Leader for GamCare
1 month ago
London, Greater London, United Kingdom Gamcare Full timeJob Opportunity at GamCareWe are seeking an experienced and skilled individual to fill the role of Flexible Helpline Team Leader, working from home as part of our Clinical and Community Services team.This is an excellent opportunity to utilize your expertise in delivering a high-quality, responsive, and well-led service across varying shifts.Key...
-
Logistics Coordinator
2 days ago
London, Greater London, United Kingdom Recruitment Helpline Ltd Full timeOur Logistics Coordinator will be responsible for planning weekly delivery routes, delivering and installing handcrafted furniture to customers throughout the UK.About The Role:Plan routes and delivery schedules for London/South deliveriesPrepare lorry for furniture, including fitting timber shelving, placing furniture as requiredDress furniture on siteWe...
-
Domestic Violence Service Coordinator
3 weeks ago
London, Greater London, United Kingdom Brook Street Full timeAbout the JobThe Domestic Violence Service Coordinator will play a crucial role in ensuring the smooth operation of our services, working closely with staff and stakeholders to provide high-quality support to clients.Key responsibilities include overseeing four domestic violence services, managing a helpline for immediate support, carrying out risk...
-
Project Coordinator Specialist
13 hours ago
London, Greater London, United Kingdom Pangea Recruitment Ltd Full timePangea Recruitment Ltd is seeking a highly skilled Technical Project & Sales Support Coordinator to bridge the gap between its Technical Sales team and Projects team.The ideal candidate will have a background in Project Coordination, Document Management, and Technical Specifications, with strong collaboration skills across departments.Key...
-
Administrative Support Coordinator
14 hours ago
London, Greater London, United Kingdom Office Angels Full timeWe are seeking an experienced Administrative Support Coordinator to join our team at Office Angels. This role is perfect for someone who enjoys working in a fast-paced office environment and is eager to provide exceptional support to the Nursery Manager.Job OverviewAs an Administrative Support Coordinator, you will be responsible for maintaining stock...
-
Event Coordinator Associate
4 weeks ago
London, Greater London, United Kingdom Rhubarb Hospitality Collection Full timeWe're seeking a skilled Event Coordinator Associate to join our team at the iconic Royal Albert Hall. This is a flexible role, working 30-40 hours per week, with a competitive hourly rate of £13.Job Description:To assist in managing hospitality boxes and seated dinners for up to 2000 in the auditorium.We're looking for individuals who are passionate about...
-
Residential Accommodation Coordinator
1 week ago
London, Greater London, United Kingdom WGC Ltd. Full timeRole Profile: Residential Accommodation Coordinator at WGC Ltd.We are seeking a highly motivated and organised individual to join our team as a Residential Accommodation Coordinator. The successful candidate will be responsible for supporting the day-to-day running of our housekeeping department, including managing expenditure and payroll to ensure budgets...
-
Dental Office Coordinator
3 weeks ago
London, Greater London, United Kingdom Portman Dental Care group. Full timeJob Title: Dental Office CoordinatorThe Portman Dental Care group is seeking a skilled Dental Office Coordinator to join their team in Central London. This full-time role offers 42 hours per week, Monday to Friday.The successful candidate will have previous front of house experience in a dental or healthcare setting and be able to communicate effectively...
-
Support and Care Coordinator
2 weeks ago
London, Greater London, United Kingdom Sands, stillbirth and neonatal death charity Full timeAbout the TeamOur Bereavement Support Services team at Sands provides a wide range of services, including a freephone Helpline, Online Community, Social Media support, memory making resources, and print materials. We are committed to delivering high-quality support to bereaved families, and we rely on dedicated professionals like you to help us achieve this...
-
Care Coordinator Specialist
2 days ago
London, Greater London, United Kingdom Rainbow Trust Children Full timeJob Title: Care Coordinator SpecialistWe are seeking a highly skilled and dedicated Care Coordinator Specialist to join our team at Rainbow Trust Children. As a key member of our family support service, you will be responsible for coordinating and delivering high-quality support to families in need.About the Role:This is a challenging yet rewarding role that...
-
Business Development Coordinator
3 weeks ago
London, Greater London, United Kingdom EasyWebRecruitment Full timeAbout the RoleWe are seeking a highly organized and detail-focused Business Development Coordinator to support our team in delivering projects, training, and consultancy services. This is a fixed-term maternity leave cover role until 31st December 2025.Key ResponsibilitiesProject coordination and support: Assist project managers from beginning to end of...
-
Operations Coordinator
12 hours ago
London, Greater London, United Kingdom PHS Group Ltd. Full timeJob Title: Operations CoordinatorAbout the Role: We are seeking an experienced Operations Coordinator to join our team at PHS Group Ltd. in Golborne, Warrington. As a key member of our operations team, you will play a vital role in ensuring the smooth planning and scheduling of work for our designated group of engineers.Key Responsibilities:Manage your...
-
Project Coordination Expert
11 hours ago
London, Greater London, United Kingdom AWD online Full timeHousing Service Delivery Lead Job OpportunityWe are seeking an experienced Housing Service Delivery Lead to join our team in Wokingham, Berkshire. The successful candidate will have a proven track record of delivering projects within Housing Services, as well as excellent staff management skills.SALARY: £54,000 per annum (pro rata) + Generous Benefits...
-
Executive Events Coordinator
11 hours ago
London, Greater London, United Kingdom Claridge's Full timeClaridge's, a renowned 5-star hotel in the heart of London, seeks an experienced Executive Events Coordinator to join their events team. This role offers an exciting opportunity to work with high-profile clients and create unforgettable experiences.About Claridge'sSituated in the prestigious Mayfair area, Claridge's is a luxury icon that exudes elegance and...
-
Eyecare Service Coordinator
1 week ago
London, Greater London, United Kingdom Specsavers Full timeAbout This Opportunity\We are looking for a highly skilled Eyecare Service Coordinator to join our team at Specsavers. As a key member of our store team, you will be responsible for providing outstanding customer service and supporting our colleagues to deliver excellent results.\Your Key Responsibilities\Deliver exceptional customer service, ensuring that...
-
Administrative Services Coordinator
9 hours ago
London, Greater London, United Kingdom Practice Plus Group Full timeJob OverviewThis full-time Administration role is available within the healthcare team at Practice Plus Group, working 37.5 hours per week from Monday to Friday. The successful candidate will contribute to the delivery of administration services, maintaining databases, waiting lists, and call-up lists.About Our OrganisationPractice Plus Group provides NHS...
-
Front Desk Coordinator
10 hours ago
London, Greater London, United Kingdom Lah Property Marketing Ltd Full timeAbout Lah Property Marketing Ltd">Lah Property Marketing Ltd is a leading property marketing firm based in the heart of Mayfair, London. We are currently seeking a highly skilled Front Desk Coordinator to join our team.This exciting opportunity involves managing the ground floor reception and delivering exceptional customer service to all visitors. As the...