Operations Coordinator
14 hours ago
Job Title: Operations Coordinator
About the Role: We are seeking an experienced Operations Coordinator to join our team at PHS Group Ltd. in Golborne, Warrington. As a key member of our operations team, you will play a vital role in ensuring the smooth planning and scheduling of work for our designated group of engineers.
Key Responsibilities:
- Manage your allocated order book in accordance with department KPIs.
- Provide support to ensure that engineers complete their workloads on time.
- Maintain up-to-date business systems.
- Complete accurate paperwork and electronic information.
- Develop strong customer liaison and relations management skills.
- Collaborate closely with the Customer Retention Department.
Requirements:
- Experience working in a planning and customer service-oriented environment, with the ability to handle customers professionally and calmly.
- Excellent communication and interpersonal skills.
- A good understanding of Microsoft Packages.
What We Offer:
- A basic salary of £23,281 per annum.
- 23 days' holiday plus Bank Holidays.
- Pension scheme.
- Ongoing career development opportunities.
- phs Perks (partnered with RewardGateway).
- Discounts through the phs Shop (household consumables).
- Access to a 24-hour wellbeing helpline.
About Us: PHS Compliance supports over 2,000 UK businesses in testing, installing, and managing their property infrastructure assets. With more than 400 engineers based nationwide, we deliver electrical testing and inspection, M&E installation and maintenance, and asset verification services to the highest technical and quality management standards.
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