Front Office Manager

4 days ago


Loughborough, Leicestershire, United Kingdom Loughborough University Full time
Role Overview

We are seeking a highly skilled and experienced Front Office Manager to lead our reception team at The Link Hotel, located on the picturesque Loughborough University campus.

Job Description

About the Role:

  • To manage the front office operations efficiently, ensuring exceptional customer service delivery and consistency across all aspects of the guest experience.
  • To work closely with the hotel management team to implement strategies that drive business growth and revenue.
  • To be responsible for the training and development of the front office team members, fostering a culture of excellence and accountability.

Salary: £12.50 per hour (guaranteed minimum 30 hours per week)

Benefits:

  • 25 days annual leave plus bank holidays
  • Paid leave day for your birthday
  • Free access to on-site gym facilities at Burleigh Springs
  • Free meal
  • Free car parking
  • Enrolment into company pension scheme

Company Overview:

The Link Hotel is part of Imago Venues, a leading academic venue provider with an impressive portfolio of properties, including Burleigh Court Hotel and Conference Centre, Holywell Park Day Conference Centre, and more. Our focus is on delivering exceptional customer service, making us a top choice for events and conferences.

About Us:

  • Burleigh Court Hotel and Conference Centre
  • Holywell Park Day Conference Centre
  • The Link Hotel
  • The Elite Athlete Centre and Hotel
  • Loughborough University Nursery

Why Join Us?

As a member of our team, you will have the opportunity to work in a dynamic environment, contribute to our success story, and enjoy excellent benefits and rewards. We take workplace engagement seriously, having achieved accreditation as a 'Very Good' place to work, and we strive to create a culture where people love to be.


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