Accommodation Officer

4 weeks ago


Loughborough, Leicestershire, United Kingdom Loughborough University Full time

Job Overview

The Student Accommodation Centre at Loughborough University is seeking a highly skilled and professional Accommodation Officer to provide exceptional support and advice to students and their families.

As a key member of the Estates and Facilities Management Team, the successful candidate will be responsible for managing the allocation and maintenance of university accommodation, ensuring maximum occupancy throughout the year.

Key Responsibilities

  • Provide expert advice and support to students and their families on accommodation-related matters
  • Manage the allocation and maintenance of university accommodation, ensuring maximum occupancy and efficient use of resources
  • Contribute to the development and implementation of accommodation policies and procedures
  • Work collaboratively with other teams to ensure seamless delivery of services
  • Provide excellent customer service and respond to queries in a timely and professional manner

Requirements

  • Relevant work experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work flexibly and adapt to changing priorities
  • Proficient in IT packages, including Microsoft Office
  • A Level standard or equivalent, including GCSE in Maths and English

Why Work with Us?

Loughborough University offers a dynamic and supportive work environment, with opportunities for professional development and growth. We are committed to providing excellent customer service and strive to make a positive impact on the lives of our students and staff.


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