Customer Service Representative

2 months ago


Leeds, Leeds, United Kingdom Opals Group Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Opals Group. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients.

Your primary responsibility will be to resolve customer issues, complaints, and inquiries effectively, prioritizing customer satisfaction. You will handle customer complaints, provide solutions and alternatives within time limits, and follow up for resolution.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure. Proficiency in MS Office and CRM software is also essential.

In return for your hard work and dedication, you can expect a competitive salary of £25,000 per annum, plus benefits.



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