Customer Service Representative

3 days ago


Leeds, Leeds, United Kingdom Orega Full time
Job Description

We are seeking a highly skilled and proactive Customer Service Representative to join our team as a Front Desk Associate at Orega. This is a part-time role, working 3 days a week.

As a key member of our Centre team, you will be the welcoming face of our business, handling front-of-house customer liaison with a courteous and professional approach.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for managing reception duties, answering switchboard calls, logging call information, and maintaining accurate records.

You will also be required to communicate effectively between customers, suppliers, visitors, and internal staff, embodying a positive and helpful attitude at all times.

Apart from these core responsibilities, you will contribute to daily/weekly checks to maintain agreed standards, handle general filing, word processing, and administration tasks, participate in Centre tours, and support customers with setting up IT equipment and queries.



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