Customer Service Representative

16 hours ago


Leeds, Leeds, United Kingdom Morgan King Professional Services Full time

**Job Title:** Customer Service Representative

We are seeking a highly organized and professional Customer Service Representative to join our team at Morgan King Professional Services in Leeds. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to our clients, providing a warm and welcoming experience from initial contact through to appointment completion.

**About the Role:

  • Provide exceptional customer service to clients via phone, email, and in-person interactions.
  • Schedule appointments efficiently using our booking system.
  • Address client concerns or questions, providing accurate information about our treatments and services.
  • Liaise with dental practitioners and other team members to ensure seamless communication and client satisfaction.
  • Maintain and update client records with a high degree of accuracy and confidentiality.

**Requirements:

  • At least 1 year of experience in customer service, preferably in a dental, healthcare, or luxury service setting.
  • Exceptional communication and interpersonal skills; highly organized with attention to detail.
  • Tech-savvy: Comfortable using booking systems and Microsoft Office; experience with CRM systems is a plus.

**What We Offer:

  • A supportive and positive work environment.
  • Training and development opportunities.
  • Free parking and excellent transport links.

**Salary:** £25,000 - £30,000 per annum (dependent on experience).



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