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Conveyancing Support Specialist
2 months ago
About Knights
Knights is a leading legal and professional services business that has always been at the forefront of innovation. In 2012, we were the first organisation of our type in the UK legal sector to attract private equity investment, enabling us to transition from a traditional partnership model to a corporate structure. This move created a clear separation between management and ownership, and fee earners.
Our unique business model and culture have enabled us to achieve significant growth over the years. With nearly 1500 colleagues across 23 locations, we have strengthened our positions in key target markets. Our strong organic growth, combined with high-quality recent acquisitions, has made us a more diversified business.
Our Vision
We aim to deliver our organic and acquisitive growth strategy as we scale up to become the leading legal and professional services business outside London. Our team and financial resources are in place to support this vision.
The Role
We are seeking a highly skilled Conveyancing Support Specialist to join our New Homes team in Portsmouth. As a key member of our team, you will provide high-level Conveyancing support to the wider team. Your responsibilities will include:
- Assisting with the opening of client matters manually and through various computer systems.
- Preparing and sending quotes for legal work.
- Verifying client identification.
- Sending client care documentation and checking incoming and outgoing documents for completeness and accuracy.
- Ensuring compliance with service standard requirements, both internal and external, in respect of all referred and introduced work.
- Undertaking specific training when required and maintaining self-development.
- Ensuring the confidentiality of all Firm's and client's documentation and information.
- Providing assistance with the processing of the Team's conveyancing matters by carrying out administrative tasks.
- Using the case management system to carry out tasks assigned by members of the teams.
- Keeping the files on the case management system up to date, accurate, and effective.
- Answering and making telephone calls in a professional and courteous manner.
Requirements
We are looking for a candidate with:
- Strong written and verbal communication skills, with the ability to communicate articulately with a broad range of individuals.
- Excellent time management skills and the ability to work under pressure to meet deadlines in a high-volume environment.
- Previous experience of conveyancing work is desirable.
- Confidence in using a broad range of digital technologies and a willingness to embrace and support technological change.
- The ability to demonstrate an ability to cope with changing levels of workloads.
- The ability to work effectively with others.
- An understanding of the link between own/team performance and the overall success of the Firm.
What We Offer
We offer a unique environment where you will be part of a one-team culture that promotes direct responsibility and an expectation to deliver the best service possible for clients within a collegiate, team-based environment. Our culture of positivity and transparency provides a great platform for the right people to take their careers to the next level.
