Part Time Night Guest Service Assistant

4 weeks ago


Aberdeen, Aberdeen City, United Kingdom RBH Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Night Guest Service Assistant at Aloft Aberdeen TECA.

Key Responsibilities
  • Deliver exceptional customer service to guests, ensuring a positive experience throughout their stay.
  • Manage the reception area, handling guest inquiries and resolving issues in a professional and courteous manner.
  • Conduct night audits, ensuring accurate reporting and maintaining the highest standards of quality control.
  • Collaborate with the operations manager and guest service supervisor to achieve team goals and objectives.
What We Offer
  • A competitive salary and benefits package, including discounted hotel room rates, extra days holiday, flexible working arrangements, pension, and free meals on duty.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A chance to be part of a diverse and inclusive team, committed to excellence in hospitality.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Strong problem-solving and analytical skills, with the ability to resolve issues in a timely and professional manner.
  • Ability to work flexible hours, including nights and weekends, as required.
How to Apply

If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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