Customer Experience Director

24 hours ago


Nottingham, Nottingham, United Kingdom ENGINEERINGUK Full time

Are you looking for a challenging and rewarding role that allows you to make a real difference in the lives of others? We are currently seeking an exceptional Customer Experience Director to join our team in Nottingham Toton Extra. As a key member of our management team, you will be responsible for delivering an exceptional customer experience and driving sales growth.

About the Role

This is an exciting opportunity to work with a leading retailer, where you will have the chance to develop your leadership skills and make a real impact on our business. As a Customer Experience Director, you will be responsible for:

  • Developing and implementing customer experience strategies to drive sales growth and improve customer satisfaction.
  • Leading a team of customer-facing staff to deliver exceptional customer service and drive sales growth.
  • Maintaining high standards of customer satisfaction and ensuring that our customers receive an exceptional shopping experience.

You will be working closely with our senior management team to identify opportunities for growth and improvement, and implementing initiatives to achieve our business goals. If you have a passion for customer service, enjoy leading a team, and are looking for a challenging and rewarding role, this could be the perfect opportunity for you.

What We Offer

We offer a competitive salary of £45,000 - £50,000 per annum, depending on experience, plus benefits including:

  • 25 days' holiday per year, rising to 27 days after 12 months.
  • 15% discount on all Tesco purchases.
  • Life cover of seven times your annual salary.
  • Award-winning pension scheme with matching contributions up to 10%.

We are committed to providing a positive and inclusive work environment, where everyone feels valued and supported. If you are passionate about customer service and want to join a dynamic and ambitious team, please apply now



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