Customer Service Representative
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at the Nottingham CityCare Urgent Treatment Centre (UTC). As a key member of our team, you will be responsible for providing exceptional customer service to patients presenting to the UTC.
The successful candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be required to demonstrate a high level of flexibility and be willing to work a range of shifts, including evenings and weekends.
In this role, you will be responsible for:
- Providing first-class customer care to patients presenting to the UTC
- Answering telephone enquiries and dealing with patient queries
- Managing incoming and outgoing mail and coordinating action as necessary
- Assisting with administrative tasks, such as typing letters and reports
To be successful in this role, you will need to have:
- GCSE in English and Maths at grade C or above
- European Computer Driving Licence
Salary: £25,000 - £30,000 per annum (dependent on experience)
Benefits:
- Pension scheme
- Life assurance
- Annual leave
Note: The salary range is an estimate based on the job description and location.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Sales and Customer Service Representative
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Retail Customer Service Representative
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