Duty Manager
2 weeks ago
We are seeking a highly skilled Duty Manager to join our team at Lampton Leisure. As a key member of our operations team, you will be responsible for the day-to-day running of our leisure centre, ensuring a safe and enjoyable experience for our customers.
Key Responsibilities- Opening and Closing Procedures: Ensure the smooth opening and closing of the leisure centre, including supervising the lifeguard team and coordinating wet side timetables.
- Maintenance and Cleaning: Supervise and coordinate regular maintenance and cleaning of the facility, ensuring a high standard of cleanliness and safety.
- Pool Plant Operations: Responsible for the daily, weekly, and monthly pool plant operations, tasks, and checks, ensuring the pool is safe and well-maintained.
- Health and Safety: Deal with any H&S incidents, accidents, safeguarding concerns, and report on the management system, ensuring a safe environment for customers and staff.
- Customer Service: Provide first-class customer service to all users of the facility, addressing any customer queries or complaints in a professional and courteous manner.
To be successful in this role, you will have:
- Previous experience of wet side operations within the leisure sector.
- Previous supervisory experience.
- The ability to communicate clearly, influence, and motivate staff.
- Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment.
Ideal qualifications include:
- National Pool Lifeguard Qualification (NPLQ).
- First Aid at Work Qualification.
- Pool Plant Operator Qualification.
In return for your hard work and dedication, we offer:
- Free parking at all leisure centre sites.
- 22 days holiday allowance, plus bank holidays.
- Free GOLD gym membership.
- Lampton Rewards - discounts and offers from top brands and services.
- Enhanced Maternity and Paternity leave.
- Pension Scheme.
- Refer a Friend Scheme offering up £250 for each new employee referred.
- Staff wellbeing services, including access to online GP, occupational health, and EAP.
- Flu Jabs.
- Eye care vouchers and support towards glasses.
- Cycle to work scheme.
- Electric Car salary sacrifice scheme.
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