Hotel Operations Coordinator
2 days ago
We are looking for a detail-oriented and proactive Guest Services Assistant to join our team at COWORTH PARK. As a key member of our hotel operations team, you will play a vital role in ensuring that every guest has a memorable and enjoyable stay.
Key Responsibilities
- Welcome guests in a friendly and professional manner
- Handle luggage delivery and collection with care and efficiency
- Show flexibility and creativity in responding to guest requests and challenges
What We're Looking For
To succeed in this role, you'll need excellent communication skills, a strong customer service ethic, and the ability to work well under pressure. You should be comfortable communicating with guests and colleagues in English.
Our Benefits Package
- Fantastic Employee bonus scheme and Service charge
- Complimentary stays at Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants
- Vibrant Social events
- Discounts at high street and online shops
- Enhanced family leave entitlements
- Competitive Private Pension Scheme
- Apprenticeship, training, and development opportunities
- Up to £1000 bonus for referrals
Estimated Salary Range: £24,000 - £28,000 per year
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