Hotel Operations Coordinator

2 days ago


Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time

We are looking for a detail-oriented and proactive Guest Services Assistant to join our team at COWORTH PARK. As a key member of our hotel operations team, you will play a vital role in ensuring that every guest has a memorable and enjoyable stay.

Key Responsibilities

  • Welcome guests in a friendly and professional manner
  • Handle luggage delivery and collection with care and efficiency
  • Show flexibility and creativity in responding to guest requests and challenges

What We're Looking For

To succeed in this role, you'll need excellent communication skills, a strong customer service ethic, and the ability to work well under pressure. You should be comfortable communicating with guests and colleagues in English.

Our Benefits Package

  • Fantastic Employee bonus scheme and Service charge
  • Complimentary stays at Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants
  • Vibrant Social events
  • Discounts at high street and online shops
  • Enhanced family leave entitlements
  • Competitive Private Pension Scheme
  • Apprenticeship, training, and development opportunities
  • Up to £1000 bonus for referrals

Estimated Salary Range: £24,000 - £28,000 per year



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