Senior Operations Coordinator

1 month ago


Bournemouth, Bournemouth, United Kingdom JPMorganChase Full time
Senior Operations Coordinator

This is an exciting opportunity to contribute to JPMorganChase's Payments Operations Business Resiliency team as a Senior Operations Coordinator.

Key Responsibilities:
  • Ensure all resiliency planning elements are completed in accordance with Firm Wide policy and strategies are appropriate to support the business during a disruptive event to recover effectively.
  • Coordinate regulatory, audit and compliance responses, examinations, initiatives, remediation activity.
  • Maintain evergreen process and procedures (e.g. maintain list of business-critical payments, regular revalidation of cross LOB communication map).
  • Collaborate with cross LOB partners for consistency of business impact assessment.
  • Project manage specified deliverables.
  • Identify opportunities for strategic improvement or mitigation of business interruption and other risks.
  • Oversight of risks, issues & concentration/capacity gaps in strategies.
  • Understand internal / external dependencies & their risks/gaps.
  • Support provided includes analysis and reconciliation of Appendix data on a BAU basis (i.e. monthly, quarterly, annually) for the JPMCB Resolution Plan, in partnership with Operations, Technology, Product and Finance partners.
  • Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business / stakeholders.
  • Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls.
  • Strong partnership record and ability to build effective business relationships required to leverage parts of the organization as required.
  • Project management skills desired.


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