Customer Service Representative

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

Overview

Lookers VW Newcastle

Contract: Permanent, full-time

Salary: £25,000

Working Hours: 42 hours a week, negotiable

At Lookers VW Newcastle, we are seeking a highly skilled and enthusiastic individual to join our team as a Receptionist / Showroom Host. As the face of our dealership, you will be our customers' first point of contact and play a vital role in delivering a world-class experience.

You will be reporting to the accomplished Aftersales Manager, who will provide you with extensive knowledge and support. Additionally, you can look forward to on-going training opportunities that will help you develop the right skills and career path within the Automotive industry.

Our reception team are passionate about delivering exceptional customer experiences, and we are looking for someone who shares this passion. As a Receptionist / Showroom Host, you will be responsible for ensuring the dealership is kept tidy and presentable at all times, while also making sure customers are taken care of.

Responsibilities

  1. Providing exceptional customer service and being the first point of contact for our customers
  2. Ensuring the dealership is kept tidy and presentable at all times
  3. Contributing to a happy and positive working environment
  4. Assisting with general administrative duties in the dealership with accuracy and attention to detail
  5. Customer-facing role with requirements to work over the phone and via email
  6. Maintaining the highest levels of professionalism at all times

Qualifications

We are looking for someone who has pride in high standards and is passionate about delivering exceptional customer experiences. You will have excellent communication skills, be able to demonstrate a successful blend of confidence and assertiveness when dealing with people, and have an approachable and professional manner.

You will also have experience working in a similar role, with the ability to deal with a variety of responsibilities and strong organisation skills and an eye for detail.



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full time

    At Randstad Technologies, we are seeking a Customer Service Representative to join our team in Newcastle.Job DescriptionWe are looking for a skilled Customer Service Representative to handle a variety of customer interactions efficiently and effectively. The ideal candidate will have prior experience in customer service or customer support roles, with a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Global Technology Solutions Ltd's Newcastle Contact Centre. As a representative, you will be the first point of contact for our customers, handling their queries and concerns via telephone and written correspondence.Your Key ResponsibilitiesProvide exceptional...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Responsibilities:Deliver outstanding customer service and support.Contribute to the success of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    About UsNewcastle Building Society is the UK's leading savings management platform and one of the North East's most established and successful FinTechs.We provide savings management and technology services for new challenger banks and established providers across the UK.Our work has earned us an enviable reputation in the market as the best at what we...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    We are seeking an experienced Customer Service Representative to join our team at Tesco Partners. As a Sales Colleague, you will play a key role in helping customers find what they need and providing them with an outstanding shopping experience.You will work closely with colleagues to achieve sales targets and provide excellent customer service. The role...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full time

    Job Description:As a Customer Service Representative for Randstad Technologies, you will support customers with any enquiries they may have about their loan accounts.This is an exciting opportunity to join our team on a 6-month contract with the possibility of extension. You will be handling sensitive data/information, so it is imperative that you follow all...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Newcastle upon Tyne, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Full time

    **Job Description**We're looking for a Christmas Customer Service Representative to join our team and help provide an exceptional customer experience during the festive period. As a key member of our in-store team, you'll be responsible for serving customers, answering their queries, and helping them find what they need.You'll work closely with your...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Xplor Full time

    Xplor Global Operations Contact Center Role OverviewWe are seeking a talented and motivated Customer Service Representative to join our Global Operations Contact Center team at Xplor. As a key member of our customer-facing team, you will play a critical role in providing exceptional customer service and support to our clients and their customers.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Inc Recruitment Full time

    Excellent Opportunity for Sales and Customer Service ProfessionalsWe are seeking dynamic and ambitious individuals to join our award-winning sales and marketing organization as Sales Advisors and Customer Service Specialists.As a Sales Advisor and Customer Service Specialist, you will be responsible for approaching new and potential customers on behalf of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lloyd Motor Group Full time

    About Lloyd Motor GroupLloyd Motor Group is a leading independent automotive group in the UK, representing prestigious manufacturers like BMW, MINI, Land Rover, Volvo, Kia, and Volkswagen.Job DescriptionWe are seeking an experienced Customer Service Representative to handle enquiries from customers via telephone, email, and face-to-face interactions. This...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Belgravia Health and Leisure Group Pty Ltd Full time

    About the RoleWe are looking for passionate Customer Service Representatives to deliver exceptional customer service in our Contact Centre.Key ResponsibilitiesProvide excellent customer service through phone, email, and social platformsRespond to customer inquiries and resolve issues promptlyDevelop positive relationships with customers to provide a great...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MKJ Ignite Full time

    Job Title:Customer Service Representative - German Language Specialist Job Summary:We are seeking a highly skilled Customer Service Representative to join our team in providing top-notch support to our international customers. As a German language specialist, you will be responsible for engaging with customers in UK, Germany, and across Europe, providing...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time

    About MTrec CommercialMTrec Commercial is a renowned blue-chip company that values teamwork and collaboration.We offer world-class training and development opportunities to help you grow in your career.The role of Dutch Speaking Customer Service Representative is based from home, allowing for a perfect work-life balance.This position involves working Monday...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    About the RoleWe are seeking an exceptional Customer Service Advisor to join our team at Newcastle Building Society. As a key member of our Customer Service Centre, you will play a crucial role in delivering exceptional customer care to our customers.Your primary responsibility will be to handle unscripted calls from our customers, resolving their queries...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Jewson Partnership Solutions Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Customer Service Advisor to join our team at Jewson Partnership Solutions in Newcastle. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our customers.Main Responsibilities:Develop in-depth knowledge of our product...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full time

    We are seeking a motivated and driven Customer Support Advisor to join our warm and friendly Customer Support team. As a key member of our team, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries and complaints via phone,...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Asda Full time

    About the RoleWe're on the lookout for a Service Colleague to join our Asda team. As a Service Colleague, you'll play a key role in ensuring the efficient running of our stores, working across various departments to deliver an exceptional customer experience. You'll be the face of Asda, providing warm and welcoming service to our customers, helping them find...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full time

    We are looking for a motivated and driven Customer Support Advisor who excels at multitasking and provides exceptional customer service as part of a warm and friendly team. The ideal candidate will have great communication skills, be confident on the phone, and able to handle complaints from frustrated or confused customers.Key Responsibilities:Deliver...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    At Newcastle Building Society, we're committed to delivering exceptional customer service and connecting our communities to a better financial future. As a Customer Service Advisor, you'll play a crucial role in achieving this goal.Our Customer Service Centre is dedicated to providing a personalised experience for our customers, handling a range of queries...