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VCG Technology Services Representative
3 weeks ago
Are you an experienced network professional looking for a new challenge? Do you have a passion for delivering exceptional customer service?
As a VCG Technology Services Representative, you will play a critical role in supporting our customers with incidents and service requests. You will work closely with internal teams to resolve complex technical issues and provide technical support to customers via phone, email, and in-person.
The salary range for this position is between £45,000 - £70,000 per annum, depending on experience.
Key responsibilities include:
- Providing technical support to customers via phone, email, and in-person
- Managing and resolving customer service requests in a timely and professional manner
- Collaborating with internal teams to resolve complex technical issues
- Developing and maintaining knowledge of network infrastructure and related technologies
In return, we offer a comprehensive benefits package including health insurance, pension scheme, and 25 days annual leave.
