Partnership Success Executive

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full time

Job Summary

We are seeking a highly motivated and driven Partnership Success Executive to join our team at One Utility Bill. As a Partnership Success Executive, you will be responsible for the activity, retention, and ongoing commitment of new and existing partners of our business-to-business service.

Key Responsibilities

  • Onboarding: Liaise with our Sales and Partner & Support Team to ensure a smooth onboarding process for new clients.
  • Account Reviews: Conduct regular check-in calls and account reviews to increase partner retention and leads per partner.
  • Ongoing Support: Become the voice of the customer and liaise with internal teams to lead on product development and ensure our service meets the ever-changing market needs.
  • Company Growth: Contribute to the growth of our business-to-business channel by increasing opportunities with current partners and improving our platform.

Requirements

  • Customer Service: Proven track record of providing first-class customer service in a Support, Account Management, Telesales, Sales, or Business Development role.
  • Confidence & Communication: Excellent communication skills, both written and oral, with the ability to build relationships with clients and the team.
  • Targets Driven: Previous experience in achieving and exceeding targets, with a focus on maintaining KPIs.
  • Organised: Ability to prioritise workload and manage time effectively, with a self-motivated and independent approach.
  • Sales Experience: Previous sales experience, with a focus on identifying cross-selling opportunities and leading engaging sales training calls.
  • Proactive: Strong initiative and a self-starter attitude, with a focus on proactive outreach and activity.

What We Offer

  • Basic Salary: £24,200
  • 25 Paid Holidays + Bank Holidays
  • Training and Development Opportunities
  • Employee Benefits Platform
  • Up to £1,500 for Direct Business Benefit Learning
  • Paid Volunteering Day
  • Access to Private GP and Counselling Services
  • Corporate Travel Benefits
  • Enhanced Pension Contributions
  • Free Independent Mortgage Advice
  • Social Activities and Fundraising Events


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