Senior Customer Care Administrator German
7 days ago
A highly motivated Senior Customer Care Administrator is required to join our team in St Neots, Cambridgeshire.
The ideal candidate will be responsible for delivering exceptional customer service and supporting the team of customer care administrators. They will manage complex customer queries, develop strong relationships with customers, and ensure effective resolution of all requests.
Main Responsibilities:- Motivate and support the team to achieve high performance
- Support a team of customer care administrators
- Resolve complex customer queries and complete follow-up actions
- Use bespoke IT systems to resolve and process customer orders and queries
- Carry out channel quality reviews and help the team develop using a coaching approach
- Conduct regular 1-1s and performance reviews
- Take calls and handle customer enquiries at peak times
- Collaborate with colleagues to achieve excellence
- Develop product and process knowledge to provide excellent customer service
Annual Salary: £52,000 - £67,000. Depending on experience.
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Senior Customer Care Manager German Speaker
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Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeJob DescriptionThe Senior Customer Care Manager will be responsible for managing a German-speaking team, providing expert customer support, and interpreting complex queries. The successful candidate will have experience as a team leader or supervisor and be fluent in both spoken and written German and English.
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German Speaking Customer Care Manager
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German Speaking Customer Care Manager
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German Language Administrator
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Fluent German Customer Care Specialist
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Customer Care Administrator German Speaker
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Fluent German Customer Support Leader
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German Language Customer Service Specialist
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German Speaking Customer Service Representative
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German Speaking Customer Service Coordinator
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Customer Service Administrator
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German Speaking Team Lead
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Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeJob OverviewThis is a challenging opportunity to lead a team of customer care administrators in a fast-paced environment, handling complex customer queries and providing exceptional service to the German market. The role involves motivating and supporting the team, coaching and developing high-performing teams, resolving customer issues, and collaborating...
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Customer Support Administrator
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Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeWe are seeking a German Speaking Customer Service Administrator to join our team. As a key member of our customer services department, you will be responsible for providing exceptional customer service to our clients. This is an exciting opportunity to work in a dynamic environment where mutual respect, trust, collaboration and a shared sense of purpose...
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German Speaking Customer Care Representative
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Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeCustomer Service OpportunityWe are currently seeking a skilled CUSTOMER SERVICE ADMINISTRATOR to join our team in St Neots. As a key member of our customer services team, you will be responsible for providing excellent customer service to our clients in Germany and Switzerland.About UsOur company is committed to creating a positive and supportive work...
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Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full timeAbout the Role:Job Overview:We are seeking a German Speaking Customer Service Administrator to join our team. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service to our clients across various channels.Key Responsibilities:Respond to customer inquiries and resolve issues efficiently.Process orders...
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German Speaking Customer Care Expert
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German Language Customer Service Lead
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Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full timeJob Description:We are looking for a highly motivated and experienced GERTMAN LANGUAGE CUSTOMER SERVICE LEAD to join our team at Athena Resourcing Solutions Careers. As a key member of our customer care team, you will be responsible for delivering exceptional customer service to our German-speaking clients.About the Role:The successful candidate will be...