Business Services Assistant

2 weeks ago

Great Dunmow, Essex, United Kingdom Essex Police Full time
Job Summary

We are seeking a highly skilled and motivated Business Services Assistant to join our dedicated team at Essex Police. As a key member of our Business Centre, you will provide exceptional levels of customer service and support to our operational policing and support teams.

Key Responsibilities
  • Provide advice and guidance to customers on a range of business services, including finance, human resources, and transactional support functions.
  • Process actions to meet Service Level Agreements and update and administer electronic records.
  • Work collaboratively with colleagues across teams to meet challenging deadlines and demands.
  • Deliver exceptional levels of customer service, with a focus on providing a positive experience for all customers.
Requirements
  • Strong team working skills and ability to adapt to working collectively across all teams.
  • Experience of delivering exceptional levels of customer service in a customer or shared service environment.
  • Proficiency in Microsoft packages, including Excel, Word, and Outlook, with the ability to master new software packages.
  • Accuracy and attention to detail when inputting and logging vast amounts of data entry and processing transactions.
What We Offer
  • Enrolment into the Local Government Pension Scheme.
  • 23 days annual leave per year (pro rata for part-time) increasing with service.
  • Discounts at a variety of shops and restaurants.
  • Discounted excursions via our Sports and Social Association.
  • Unique working environment supporting the delivery of policing services in the County.
  • Access to Health and Wellbeing Services and Facilities.

This is an exciting opportunity to join our team and contribute to the delivery of exceptional customer service. If you are a motivated and skilled individual with a passion for delivering exceptional customer service, we would love to hear from you.

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