Business Services Coordinator

4 weeks ago


Great Dunmow, Essex, United Kingdom Essex Police Full time

Job Summary:

We are seeking a highly skilled and motivated Business Services Assistant to join our dedicated team at Essex Police. As a Business Services Assistant, you will be responsible for providing exceptional levels of customer service, processing actions to meet Service Level Agreements, and administering electronic records.

Key Responsibilities:

  • Providing advice and guidance to colleagues and customers
  • Processing actions to meet Service Level Agreements
  • Administering electronic records and providing a wide range of finance, human resources, and other transactional support functions

Requirements:

  • Very strong team working skills and ability to adapt to working collectively across all teams
  • Evidence of delivering exceptional levels of customer service with experience of working in a customer or shared service environment
  • Experience of using multiple Microsoft packages, including Excel, Word, and Outlook
  • Accuracy and attention to detail when inputting and logging vast amounts of data entry and processing transactions

What We Offer:

  • Enrolment into the Local Government Pension Scheme
  • 23 days annual leave per year (pro rata for part-time) increasing with service
  • Discounts at a variety of shops and restaurants
  • Discounted excursions via our Sports and Social Association
  • Unique working environment supporting the delivery of policing services in the County
  • Access to Health and Wellbeing Services and Facilities

Working Arrangements:

Successful applicants for this role will be defined as an Office based Agile Worker: Office based agile working with designated team area. Works predominantly (60% or more) in one office space. The rest of the time works at home or at other police site locations.

Essex Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £24,462.00.

Kent Police and Essex Police have separate salary grading systems therefore the salary for this position will be dependent on which home office force you are appointed to. This will be discussed with the successful applicant before a final offer is made.

We welcome applications from all candidates who meet the requirements of the role and are committed to equality and diversity in employment.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.



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