F&B Operations Manager

3 weeks ago


London, Greater London, United Kingdom Accor Full time

Job Title: Junior Sous Chef, Events Kitchen, The Savoy

Department: Events Kitchen

Job Summary: We are seeking a highly skilled and experienced Junior Sous Chef to join our Events Kitchen team at The Savoy. As a key member of our culinary team, you will be responsible for assisting the Sous Chef in the smooth running of the kitchen, ensuring that all areas of the kitchen are maintained to Fairmont standards.

Key Responsibilities:

  • Assist the Sous Chef in the preparation and presentation of food and beverages for events and functions.
  • Supervise and coordinate the kitchen service with other departments to ensure seamless execution of events.
  • Deal with staff queries and resolve any problems concerning the kitchen or staff canteen.
  • Coordinate and execute training of kitchen staff.
  • Motivate staff to achieve high standards of performance.
  • Cook food on a daily basis according to business requirements.

Accountable Duties:

  • Interact with individuals outside the hotel.
  • Co-ordinate functions and activities with other Food & Beverage department.
  • Handle payroll and holiday organisation.
  • Assist the Sous Chef in quality levels of production and presentation.
  • Work actively in cost control and implementing standards.
  • Assist in Personnel related matters.
  • Carry out departmental training, where necessary.
  • Deputise the Executive Chef in his absence.
  • Control all aspects of food outlets in the Sous Chefs absence.
  • Be actively involved in Health & Hygiene matters.
  • Promote quality throughout the hotel in all areas of food.
  • Ensure that room service is of the best in quality, temperature and service.
  • Ensure that canteen food for colleagues is always get varied, interesting, well cooked and well balanced cuisine.
  • Carry out daily work to exceed guest expectations.
  • Ensure the smooth running of the day to day operations in the kitchen.
  • Strive to deliver the highest quality of food and service.
  • Adhere to all legal requirements, regulations and guidelines.

Occasional Duties:

  • Carry out annual appraisals on all team members.
  • Conduct departmental orientation for all new team members.
  • Liaise with the Training and Quality Assurance Manager on departmental training needs.
  • Carry out any other reasonable requests as directed by your manager.

Health & Safety:

  • Be aware of, and comply with, safe working practises as laid down under the Health and Safety at Work Act 1974 and Company H & S Manual, as applicable to your place of work.
  • Be aware of, and comply with Food Acts.
  • Wear any appropriate protective clothing provided by or recommended by the Hotel.
  • Report any defects in the building, plant or equipment according to the Hotel procedures.
  • Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.
  • Attend 6 monthly statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health & safety.
  • Attend any training deemed appropriate by your Head of Department.

Qualifications:

  • 3-5 years' experience in the Hospitality Industry.
  • Outstanding communication skills, both written & verbal.
  • A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.
  • Enthusiastic and positive personality with the ability to build trusting relationships with others.
  • Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results.
  • Applicable job related skills as per Accountable Duties.

Additional Information:

What's in it for you:

  • Competitive salary and benefits including pension and life assurance
  • 31 days of holiday including public holidays (increase to 33 days after 5 years)
  • Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
  • Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
  • Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
  • Free stay at The Savoy after successful completion of probation
  • 50% discount at our iconic American & Beaufort Bars
  • 50% discount at our world-famous Afternoon Tea
  • 50% discount at our spa and florist
  • 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
  • 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
  • Laundry services & dry cleaning for uniformed and non-uniformed colleagues
  • Colleague gym facility and Virgin Active gym membership discount
  • Employee assistance programme
  • Annual optician reimbursements for eye tests and glasses
  • English language classes
  • Colleague restaurant
  • Local F&B, retail and gym discounts
  • Interfaith prayer room
  • Wellness room
  • Cycle to work scheme


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