Financial Services Contact Centre Advisor

2 weeks ago


Glasgow, Glasgow City, United Kingdom Teleperformance Full time

Job Description

Teleperformance is a leading provider of customer service solutions and we are seeking a skilled and experienced customer service representative to join our team.

This is a full-time position based in Glasgow, with a competitive hourly rate of £11.90-£12.26 and additional £1/hour for hours worked after 9pm.

The successful candidate will be responsible for delivering exceptional customer service via phone, email and other communication channels.

The ideal candidate will have a strong track record of success in customer service, excellent communication and interpersonal skills, and a passion for delivering outstanding results.

In addition to a competitive salary, this role offers a range of benefits, including:

  • Earn up to £1,200 with our high reward 'Refer A Friend' scheme
  • 28 days' holiday (including bank holidays), increasing to 30 days after 1-year service
  • 24/7 Employee Assistance Programme – including GP support and mental-health wellbeing counselling
  • Genuine career progression opportunities through our supported internal development programmes

The successful candidate will be required to work a standard Monday-Friday schedule, with occasional evenings and weekends may be required.

We offer a supportive and collaborative work environment, with regular training and coaching to help you achieve your goals.



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