Direct Debit Sales Advisor

3 days ago


Glasgow, Glasgow City, United Kingdom McQueens Dairies Full time
About McQueen's Dairies

We are an established and expanding family dairy in the UK, with a proven track record of continued growth. Our aim is to update the traditional doorstep delivery, bringing great value and great service to our ever-growing customer base.

Job Summary

We are seeking a confident, resilient individual with a passion for excellent customer service and a talent for upselling to join our team as a Direct Debit Sales Advisor. The successful candidate will be responsible for setting up direct debits with existing customers, promoting company brand image positively and providing a high level of customer service.

Key Responsibilities:
  • Set up direct debits with existing customers through outbound calls
  • Demonstrate strong product knowledge and ensure all customer queries can be answered
  • Promote company brand image positively
  • Provide a high level of customer service, being appreciative and understanding each individual's needs
Requirements

We are looking for someone with excellent customer service skills, previous experience in a contact centre position, and a proven record in upselling products with existing customers. Strong negotiation and sales skills are also essential, as well as the ability to work both as a team and as an individual.

Benefits

As a Direct Debit Sales Advisor at McQueen's Dairies, you can expect a competitive basic salary of £22,796.80 per annum, plus a weekly bonus for meeting targets. Other benefits include pension, staff discount, weekly pay, bonus scheme, incentives & rewards, free onsite parking, and career development opportunities.



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