Clinical Specialist
4 weeks ago
Key Responsibilities
- Provide clinical support in the areas of case coverage, basic troubleshooting for company products, and ensure timely collection and reporting of medical documentation.
- Attend cases face-to-face or remotely with customers and advise physicians on clinical attributes and techniques associated with our products.
- Support the team to achieve projected sales goals and increase sales revenues by developing deep understanding of hospital workflows and business relationships.
- Respond to complex customer needs and complaints regarding products and service by developing creative solutions or working with other personnel to develop optimal solutions.
- Record customer information and activities in the company's CRM system and provide education support on product usage and customer training.
Requirements
- Minimum 1 year experience in Electrophysiology or CRM as a Field Clinical Specialist, Cardiac Physiologist, or similar.
- Strong communication skills and ability to understand and communicate complex technical and clinical details.
- Ability to rapidly adapt to a dynamic marketplace and work collaboratively as a team player.
- Self-motivated and able to influence others, with a willingness to travel extensively and work weekends.
What We Offer
- Attractive benefits package, inspirational colleagues, and a culture that supports career development.
- Fast-growing and innovative environment with international opportunities and excellent training programs.
- A team-oriented company culture with autonomy and a commitment to diversity and inclusion.
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