Quality Manager for E-commerce Operations

3 weeks ago


Chelmsford, Essex, United Kingdom Freight Personnel Full time

**Company Overview**

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Freight Personnel is a growing cross border e-commerce logistics specialist. We pride ourselves in making a difference to our customers and being a step above the competition in quality, care, and attention.

Job Title: Quality Assitant Manager

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Estimated Salary: £45,000 - £60,000 per annum

Job Description: As a Quality Assistant Manager at Freight Personnel, you will play a key role in managing our growing team and ensuring that we maintain our high standards of service. You will be responsible for monitoring 100% of our customers' parcels through our logistics system, identifying any issues or concerns, and working with our team to resolve them promptly.

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Required Skills and Qualifications: To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. You should have a strong understanding of quality control processes and be able to analyze data to identify trends and areas for improvement.

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Benefits: In addition to a competitive salary and benefits package, we offer a range of perks and incentives to support your career development and wellbeing.

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Key Responsibilities:

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  • ">
  • Monitor 100% of customers' parcels through our logistics system">
  • Identify any issues or concerns and work with the team to resolve them promptly">
  • Analyze data to identify trends and areas for improvement">
  • Develop and implement process improvements to enhance our quality of service">


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