Quality Assurance Lead

2 days ago


Chelmsford, Essex, United Kingdom Freight Personnel Full time

About Us

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Freight Personnel is a leading provider of cross-border e-commerce logistics solutions. Our mission is to deliver best-in-class service to our clients through innovative technology and dedicated personnel.

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Job Summary

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We are looking for a Quality Assitant Manager to join our team. The successful candidate will be responsible for monitoring 100% of our customers' parcels, tracking packages from pickup to delivery, and ensuring timely and accurate processing.

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Key Responsibilities

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- Monitor and track all incoming and outgoing parcels to ensure timely and accurate processing.
- Investigate and resolve any discrepancies or issues related to parcel tracking or delivery.
- Collaborate with internal teams to improve efficiency and reduce errors in the parcel tracking process.

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Requirements

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- Bachelor's degree in Supply Chain Management, Logistics, or related field.
- At least 3 years of experience in logistics or supply chain management.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.

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What We Offer

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- Competitive salary range: $70,000 - $85,000 per year, based on experience.
- Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- Opportunities for professional growth and development in a dynamic industry.



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