Customer Representative

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Business Stream Full time £24,465 - £27,011

Unlock Your Potential in Customer Resolution

You could be our next Customer Case Handler, playing a vital role in resolving overdue balances and unlocking any barriers to payment. As a natural communicator with strong people skills, you'll be the first point of contact for many of our customers.

What Makes You a Great Fit?

We're looking for individuals who are empathetic and tenacious, with experience in telephone-based financial assistance or collection roles, ideally in the financial services or utility sectors. A built-in resilience and a hunger to hit your personal targets will serve you well in this role.

What's in it for You?

You'll be a key team player in one of the largest water retailers in the UK, with a competitive salary, attractive pension plan, and 31 days annual leave. Plus, enjoy a great work-life balance with no evenings or weekends.

About Business Stream

We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported, and empowered. We're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone.

Join Our Mission

At Business Stream, we strive to make a positive difference in our customers' lives, our local communities, and the environment. If you share our values and are looking for a challenging and rewarding role, we'd love to hear from you.



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