Administrative Support Officer

4 weeks ago


ClactononSea, Essex, United Kingdom Elysium Healthcare Full time

About the Role

We are seeking a skilled Administrative Support Officer to join our team at Elysium Healthcare. As a Ward Clerk, you will provide day-to-day administrative support for the wards, including updating service users' information, managing the ward diary, and updating service users' timetables.

You will be responsible for arranging meetings, typing up all correspondence and documentation, and providing clerical and typing duties to support the admin team. You will also use information technology to produce various documents and electronic information, manage and update relevant data using database applications, and maintain and update filing and record-keeping systems.

Key Responsibilities

  • Support the admin team with general administration and provide clerical and typing duties
  • Use information technology to produce various documents and electronic information
  • Manage, organise, and update relevant data using database applications
  • Maintain and update filing and record-keeping systems
  • Update information (primary nurse lists, ward posters, etc.)
  • Answer and direct calls as required
  • Assist wards as required, e.g., typing duties, stationery, recording of service user medical appointments, liaising with the Ward to ensure ward diary/Shared Calendar entries are updated/correspond, etc.

Requirements

  • Knowledge of Microsoft Office programmes
  • Excellent organisational and communication skills
  • The ability to respond to changes in service/adaptable/open to change
  • Excellent interpersonal skills
  • Be able to organise and prioritise own work within established procedures but refer more complex issues to the relevant manager

About the Team

You will be part of a new team at our 42-bed service, providing treatment for men and women who may have suffered trauma and are affected by mental health disorders. We use a trauma-informed care model to focus on length of stay to make sure individuals are able to move as quickly and safely as possible from the service to the most appropriate and least restrictive environment for them.

Service users could be suffering from Acute mental illness, Psychosis, Schizophrenia, Bipolar, Personality Disorder, Dual diagnosis, Self-harm, Substance misuse issues.

What We Offer

  • Annual salary of £23,692.50
  • The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off
  • Free meals and parking
  • Wellbeing support and activities to help you maintain a great work-life balance
  • Career development and training to help you achieve your career goals
  • Pension contribution to secure your future
  • Life Assurance for added peace of mind
  • Enhanced Maternity Package so you can truly enjoy this special time


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