Operational Excellence Manager

1 week ago


Brackley, Northamptonshire, United Kingdom Stannah Full time

About the Role

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We are seeking an experienced Lift Manager to join our team at Stannah, a family-owned manufacturing and engineering company founded in 1867. As a Lift Manager, you will be responsible for driving operational excellence and exceeding business goals.

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Key Responsibilities

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  • Efficiently plan Stairlift Engineer workloads">
  • Manage absence, performance, and appraisals for the team">
  • Evaluate and implement risk assessments and method statements">
  • Maintain relationships with customers, address queries and complaints, and manage credit control logs and CRM">
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Requirements

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Previous experience working within the lift industry or similar service industry with transferable skills is essential. Relevant technical or management qualifications would be beneficial.

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What We Offer

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A competitive salary of £45,000 - £55,000 per annum, paid on a monthly basis, plus a profit share bonus scheme, 25 days' holiday, plus bank holidays, a holiday scheme to buy extra days' annual leave, a pension scheme, a SimplyHealth Cash Plan, a Life Assurance Scheme, a Long Service award scheme, a Company Benefits Discount Rewards Scheme, an Employee Assistance Programme, enhanced maternity and paternity provision, free parking, and a company vehicle or car allowance.

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Why Join Us?

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At Stannah, we take great care to create a working environment where everyone feels valued. Our employees are the heart of our business, and we strive to provide opportunities for growth and development.



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