Property Operations Supervisor
5 days ago
We are seeking a highly skilled Property Operations Supervisor to join our team at The People Pod. As a key member of our operations team, you will be responsible for leading our help desk team to deliver exceptional service to our clients.
Key Responsibilities- Help Desk Management: Direct the help desk team activities to ensure key performance indicators (KPIs) are met and an outstanding, cost-effective service is delivered to our clients.
- Technical Support: Enhance the skill set of maintenance coordinators and compliance officers through sharing of trade knowledge and technical support.
- Labour Management: Lead the direct labour team to facilitate effective service delivery and maintain high levels of customer satisfaction.
- Partnership Supervision: Regulate the performance of our delivery partners to align with our quality and efficiency standards.
- Site Supervision: Schedule and oversee site visits to monitor and approve repair and void work projects.
- Communication and Collaboration: Foster excellent relationships with internal staff, field maintenance teams, and partners to facilitate open and regular communication.
- Essential Experience: Previous role managing reactive maintenance jobs and a background in planning and property maintenance trade.
- Regulatory Understanding: Knowledge of CDM15 regulations and different necessary certifications for regulatory compliance.
- People Skills: Proficiency in building strong relationships and a compassionate approach to working in social housing settings.
- Technical Acumen: Quick learning ability with computer literacy and readiness to master simPRO, our maintenance scheduling tool.
- Problem-solving Aptitude: Great conflict resolution abilities and a calm demeanor in handling maintenance emergencies.
We are a forward-thinking company that values collaboration and open communication. As a Property Operations Supervisor, you will have opportunities to work with different teams to drive successful outcomes, always with the support of our senior management team.
We offer a competitive salary of £28,000 - £30,000 + annual bonus, negotiable depending on experience.
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Property Operations Supervisor
4 days ago
Blackburn, Blackburn with Darwen, United Kingdom The People Pod Full timeAbout the Role:The People Pod is seeking a highly skilled Property Operations Supervisor to join our team. As a Property Operations Supervisor, you will play a pivotal role in coordinating a range of services, including reactive maintenance, compliance work, and planned void maintenance, ensuring smooth operations and heightened customer satisfaction.Key...
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Property Operations Supervisor
4 days ago
Blackburn, Blackburn with Darwen, United Kingdom The People Pod Full timeAbout the Role:The People Pod is seeking a highly skilled Property Operations Supervisor to join our team. As a Property Operations Supervisor, you will play a pivotal role in coordinating a range of services, including reactive maintenance, compliance work, and planned void maintenance, ensuring smooth operations and heightened customer satisfaction.Key...
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Property Helpdesk Supervisor
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