Pensions Team Lead

6 days ago


Welwyn Garden City, Hertfordshire, United Kingdom WTW Full time
About the Role

We are seeking a highly skilled and experienced Pensions Team Leader to join our team at WTW. As a key member of our pension administration business, you will be responsible for leading a team of administrators and providing a high-quality service to our clients.

Key Responsibilities
  • Lead a team of administrators to ensure client work is undertaken on time and to the required quality standards.
  • Take ownership and accountability for work allocation and service level delivery.
  • Drive best practice and identify continuous improvements in pension administration.
  • Coach, mentor, and develop colleagues to enhance team performance.
  • Develop and maintain strong relationships with clients to promote our brand and services.
  • Support the recruitment and selection of colleagues to ensure the team has the necessary skills and expertise.
Requirements
  • Proven track record in dealing with DC and/or DB occupational schemes.
  • Experience of managing a team or mentoring/training in a pensions administration environment.
  • Excellent interpersonal skills, including written and verbal communication.
  • Strong time management and organizational skills.
  • Computer literacy and ability to work accurately with attention to detail.
  • Desirable: Progression in PMI qualification.
About WTW

At WTW, we believe that diversity and inclusion are essential to our success. We are committed to creating a workplace that is welcoming, valued, and empowering for all colleagues. We are an equal opportunity employer and welcome applications from candidates from diverse backgrounds.


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