Pensions Governance Consultant

3 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom WTW Full time

Become a vital part of our Governance and Pensions Solutions (GPS) division, a significant growth sector within our Outsourcing services. GPS specializes in providing Outsourced Pensions Management solutions to a diverse range of occupational pension schemes, collaborating with schemes of various complexities and sizes.

In this dynamic position, you will oversee a comprehensive array of services, including daily pensions administration, governance oversight, and trustee secretariat assistance for both internal teams and trustee boards. This role is ideal for a pensions professional with a well-rounded background in consulting or an in-house setting.

Key Responsibilities:

  • Collaborate closely with Lead Consultants to deliver pensions management outsourcing services, working in partnership with internal pension functions to ensure timely execution of agreed tasks and objectives.
  • As a governance specialist in pensions, you will ensure that occupational pension schemes adhere to the established code and best practices.
  • Participate in regular client meetings, both virtually and in person, supporting comprehensive trustee secretariat duties, including agenda preparation, meeting documentation, and related tasks (e.g., action log management).
  • Prepare recommendations for trustees regarding discretionary death cases, transfer evaluations (highlighting red and amber flags), and handling complaints (including escalated issues through the IDRP).
  • Assist the broader teams with ongoing and ad-hoc client projects.
  • Deliver on agreed workstreams efficiently.
  • Maintain compliance with established service levels, standards, and budgetary agreements.
  • Support the management of client financials, ensuring adherence to financial discipline.


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