Customer Experience Coordinator

1 day ago


Dudley, Dudley, United Kingdom Costa Coffee Full time
Welcome to Costa Coffee:
We're a company that's passionate about what we do – crafting amazing experiences for our customers. As a Barista, you'll play a vital role in bringing this vision to life, working to deliver top-notch service and quality beverages.

About the Job:
This role is perfect for those who are passionate about coffee, people, and providing exceptional experiences. You'll have the opportunity to learn, grow, and master your craft, working alongside a talented team to create a truly memorable experience for our customers.

Key Responsibilities:
As a Barista, you'll be responsible for:
  1. Engaging with customers, understanding their needs, and exceeding their expectations.
  2. Mastery of our menu, from classic drinks to seasonal specials.
  3. Preparation of beverages, with attention to detail and a focus on quality.
  4. Store maintenance, ensuring a clean and welcoming environment for all customers.
  5. Collaboration with colleagues, working together to create a seamless and enjoyable experience.

What We Offer:
We're committed to supporting our team members, offering a range of benefits, including competitive pay, discounts on food and beverages, a pension scheme, and access to a financial support fund. Our values of Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players ensure that all team members feel valued and supported.

Who We're Looking For:
We're looking for individuals who share our passion for delivering exceptional experiences. If you're a 'can-do' person, with a perfectionist approach and excellent communication skills, we'd love to hear from you.

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