Chief Operating Officer

3 weeks ago


Belgrave Square, United Kingdom Tom Aikens Full time
Key Responsibilities

As a Director of Operations at Tom Aikens' Restaurant Group, you will oversee all operational aspects of the business, ensuring seamless efficiency and top-tier quality that aligns with our standards.

Operational Excellence: Develop and implement efficient systems to uphold high standards in service, food quality, hygiene, and safety across all locations.

Financial Leadership: Create and manage budgets, monitor financial performance, and ensure profitability through effective cost control and resource allocation.

Team Development and Training: Lead, mentor, and inspire teams at all levels, ensuring a culture of collaboration, growth, and high performance.

Customer-Centric Service: Set and maintain exceptional service standards, regularly adapting those to enhance the dining experience, based on guest feedback.

Strategic Growth and Business Development: Partner with senior leadership to identify new ventures, plan openings, and execute growth strategies in line with brand objectives.



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