Operations Manager

2 weeks ago

Leicester Square, United Kingdom CV-Library Full time

JKS Restaurants are looking for an experienced and passionate Operations Manager to oversee multiple restaurants within the Berenjak brand. The successful Operations Manager will have experience managing multiple restaurants within a high-quality driven group. This is a fantastic opportunity for an experienced operator, looking for a new role in an award winning, critically acclaimed group.

The Restaurant

Berenjak is named after the handfuls of brightly coloured, toasted rice eaten as a snack at funfairs in Persia.

Wherever you visit Berenjak, you can expect to be immersed in Iran’s rich cultural history. At Soho, you can find our reinterpretation of the hole-in-the-wall kabab houses that line the streets of Tehran, whereas in Borough, the Berenjak Townhouse journeys out of the centre of Tehran and into the rural foothills of the Alborz mountains which surround the city.

The Position

We're looking for an Operations Manager with a strong background in multi-site, premium dining restaurants. As Operations Manager, you will have a hands-on role in multiple existing restaurants and new openings in London and internationally; working closely with the Head of Operations and Head Office support function.

As Operations Manager your responsibilities will include:

Overseeing senior management teams across sites and ensuring consistent culture and values;

Recruiting, training and retaining senior managers to ensure they and their teams deliver the highest levels of hospitality in a consistent manner;

Implementing and maintaining operating systems, controls and processes to ensure efficiencies and synergies across the restaurant sites;

Oversight and ultimate responsibility for the financials, GPs and general P&L across the restaurant sites;

Proactively looking to maintain the reputation of the brand; consistency of products and efficiency of costs across sites;

Maintaining a thorough knowledge of the day-to-day operations, guest feedback and financials of the business;

Working with the Directors in identifying areas of growth for the business and carrying out feasibility analysis on new projects wherever required.

Project management of new openings.

Prerequisites for the role:

Previous experience as an Operations Manager overseeing multiple restaurants in the premium casual dining space, along with some relevant brand expansion experience;

Hospitality led, people first view to running restaurants, along with a willingness to take a hands-on approach to the role;

Thorough knowledge of food and beverage operations;

A good understanding of leading London restaurants;

Willingness to lead by example and get involved in the day-to-day operations of individual sites where required;

Strong understanding of restaurant commercials and financials, including but not limited to, general lease terms and opening costs, pre-opening and steady-state budgets, restaurant P&Ls, day-to-day controls mechanisms. This will need to be demonstrated via previous involvement in the restaurant openings spanning pre-lease negotiations to post-opening;

Prior experience with stock, EPoS, HR, reservations and delivery systems.

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

Monthly JKS Dining Out Allowance

Up to 50% off dining across JKS Restaurants

Retail & Takeaway Discounts

Code App Membership

Company tech scheme

Look After Yourself

Discounted Gym Membership

Wagestream – stream your pay earlier

Company Donations for your involvement with Charities

Cycle to work Scheme

Employee Assistance Program

Enhanced Maternity/Paternity Leave

Access to Financial Advice

Wedding Gift & New-born Care Package - Celebrating your big occasions

Season Ticket Loan

Progress Yourself

Access to our fantastic L&D Calendar

A personalised learning & development plan to develop your skills and knowledge

Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

Additional holiday for every year with us (rising to 30 days)

Employee referral scheme - paying up to £600 per referral

Staff parties & long service awards

The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 7 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.

The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Lyle’s, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.

JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group

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