Operational Support Specialist
6 days ago
We are seeking an experienced Operational Support Specialist to join our team. As a key member of our support team, you will be responsible for providing effective first-level support for all business-related issues and second-line support to customers logging "How do I..." calls relating to certain standard applications.
Key Responsibilities:
- Provide efficient and effective general administrative support service to internal and external customers.
- Own and manage incidents and issues through to completion, ensuring strong and accurate customer-focused skills are utilised at all times.
- Accurately log, assign, and update call records with all relevant information and track through to closure.
- Adhere to processes relevant to each issue to meet the business need and minimise business impact.
- Notify, through escalation, all protracted issues or process failures to the line manager.
Requirements:
- Ability to understand customer requirements and determine support requirements.
- Excellent customer service skills.
- Attention to detail, methodical, and organised approach.
- Able to work well within a highly disciplined team under pressure.
- The ability to prioritise competing issues.
Benefits:
- Possible extension after 4 months assignment.
- £16.00 per hour paid weekly.
- Varying shift patterns.
Brook Street is proud to support the Armed Forces Covenant:
We guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
-
Retail Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Gravesend is seeking a Retail Support Specialist to join our team. As a Retail Support Specialist, you'll be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers, providing support and service.Participate in all aspects of the operational...
-
Operational Support Specialist
2 months ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000Be a Part of Our Vibrant TeamAt beBee Professionals in Gravesend, we're seeking enthusiastic and dedicated individuals to join our fast-paced environment as Team Members. As a key member of our team, you'll play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers,...
-
Maintenance Operations Specialist
2 days ago
Gravesend, United Kingdom Elis Full timeWe are seeking a Maintenance Operations Specialist to support our customers in achieving optimal hygiene and protection for their employees and customers.Key ResponsibilitiesEnsure health and safety instructions are followedComplete PPM activities on timeWork closely with colleagues to identify and resolve long-running problemsThe ideal candidate will have a...
-
Financial Operations Specialist
6 days ago
Gravesend, Kent, United Kingdom CV-Library Full timeJob OverviewAt Attega Group Ltd, we are seeking a highly skilled Financial Operations Specialist to join our team. This role is an excellent opportunity for someone looking to progress their career in finance.
-
Frontline Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Frontline Support Specialist to join our team at beBee Professionals in Gravesend.Key Responsibilities:Engage with customers to deliver excellent service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed customer satisfaction goals.Requirements:High school diploma or...
-
Education Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in Gravesend. As a key member of our educational program, you will support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials to enhance student...
-
Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Support Specialist, you will be the primary point of contact for customers, providing expert support and guidance to ensure their needs are met. Key responsibilities include:Handling customer inquiries and resolving issues through various channels.Providing detailed information about our products and services, including features and...
-
Kitchen Operations Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £24,000 - £32,000We are seeking a skilled Kitchen Operations Specialist to join our team at beBee Professionals. As a key member of our culinary team, you will be responsible for managing a specific section of the kitchen, ensuring that high culinary standards are met consistently.Key Responsibilities:Manage the preparation and presentation of dishes in your assigned...
-
Operational Support Admin
7 months ago
Gravesend, United Kingdom DGS Health LTD Full timeKey Responsibilities - Provide support to the Head of Operations and Operations Lead as required. - Coordination of various monthly meetings (logistics, preparing and sending papers, taking minutes and action points, following up actions) - Maintaining accurate and up-to-date information on Primary Care Networks and their member practices. - Attending PCN...
-
Customer Support Specialist
2 weeks ago
Gravesend, Kent, United Kingdom Ernest Gordon Recruitment Limited Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team focused on navigation systems and operational excellence. As a key member of our support team, you will provide 1st and 2nd line technical support for navigation systems, ensuring they meet performance and security standards.About the Role:The ideal candidate will have...
-
Education Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £18,000 - £24,000We are seeking a dedicated Education Support Specialist to provide individualized support to students with special educational needs. The successful candidate will work closely with teachers to develop and implement individualized education plans (IEPs) and provide one-on-one or small group support during lessons.Key Responsibilities:Collaborate with...
-
Education Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a dedicated Education Support Specialist to support our teaching staff in creating a nurturing and effective learning environment at beBee Professionals in Gravesend.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide support to students individually or in small groups to reinforce learning...
-
Support Specialist
2 months ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Gravesend, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming correspondence and maintain office supplies...
-
Care Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000At beBee Professionals in Gravesend, we are seeking a compassionate Care Support Specialist to provide essential support and direct care to our clients, enhancing their quality of life on a daily basis.Key Responsibilities:Assist clients with daily personal tasks, such as bathing, dressing, and eating.Help in the administration of medication and monitor...
-
Care Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000At beBee Professionals in Gravesend, we are seeking a skilled Care Support Specialist to provide high-quality care and support to our clients. This role is crucial in enhancing their quality of life on a daily basis.Key Responsibilities:Assist clients with daily personal tasks, such as bathing, dressing, and eating.Help in the administration of medication...
-
Learning Support Specialist
6 days ago
Gravesend, Kent, United Kingdom Academics Ltd Full timeAcademics Ltd is seeking a skilled Learning Support Specialist to join our team in Gravesend. In this dynamic role, you will provide personalized support to students, assist teachers in delivering lessons, and contribute to creating a positive learning environment.Your responsibilities will include supporting student learning, maintaining accurate records,...
-
Education Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000BeBee Professionals is seeking an Education Support Specialist to provide academic support to students in a classroom setting. The ideal candidate will have strong communication and classroom management skills, with the ability to adapt to different classroom environments.Responsibilities:Supervise and manage classrooms in the absence of regular...
-
Support Specialist
2 months ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Gravesend, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...
-
Care Assistant
3 weeks ago
Gravesend, Kent, United Kingdom Avante Care & Support Ltd. Full timeAvante Care & Support Ltd. - Home Care Assistant Role OverviewFoster meaningful connections and promote independence for older individuals in their homes.Key Responsibilities:Provide companionship and emotional support to clients in their daily lives.Assist with personal care activities, ensuring dignity and comfort.Manage medications effectively and...
-
Education Support Specialist
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking an Education Support Specialist to support our school in Gravesend, United Kingdom. The role involves managing classrooms during teacher absences and ensuring that students remain engaged in their work.Key Responsibilities:Supervise and manage classrooms in the absence of the regular teacher.Deliver pre-prepared lesson plans and ensure...