Support Specialist

4 weeks ago


Gravesend, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Support Specialist, you will be the primary point of contact for customers, providing expert support and guidance to ensure their needs are met. Key responsibilities include:

  • Handling customer inquiries and resolving issues through various channels.
  • Providing detailed information about our products and services, including features and benefits.
  • Collaborating with internal teams to ensure seamless customer experiences.
  • Identifying and escalating customer issues to ensure timely resolution.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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