Customer Service Director
1 week ago
Quest Search and Selection is a leading recruitment agency specialising in retail and hospitality jobs. We are dedicated to helping candidates find their ideal career path and providing businesses with skilled and talented individuals.
Role Overview
We are currently recruiting for a Store Manager to join our client's team. The successful candidate will be responsible for leading the sales team on the shop floor, maximising store profitability, and providing exceptional customer service. This role requires strong leadership and communication skills, as well as the ability to work under pressure and meet targets.
Key Responsibilities
The key responsibilities of this role include managing and coordinating the daily operational activities of the store, providing exceptional customer service, monitoring KPIs, and taking appropriate actions to ensure the team is focused on achieving individual and store targets. You will also be required to ensure compliance to legislation, implement stock management procedures, lead training and development of the team, and oversee team members' sickness absences and holiday scheduling.
What We Offer
This role offers a range of benefits, including 22 days' holiday, contributory pension, generous staff discounts, and a monthly product allowance. You will also receive full training and development to support your success in this position.
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