Customer Service Representative

1 week ago


Dorking, Surrey, United Kingdom Optima Recruitment Full time
Join Our Team: Optima Recruitment Limited is seeking a talented Customer Service Representative - Insurance to join our team. In this role, you will be responsible for delivering high-quality service to our clients through telephone, email, and live chat. As a key member of our team, you will work closely with our operations team to ensure seamless delivery of services.

**Key Responsibilities:**
* Provide high-quality customer service through telephone, email, and live chat
* Work closely with the operations team to ensure seamless delivery of services
* Learn and understand the systems used in insurance policies

Requirements:
* Good level of education
* Some work experience preferred
* Excellent interpersonal and communication skills
* Ability to understand and use established systems – good PC skills

Benefits:
* Competitive salary of £22,000
* Hybrid working arrangement with 2 days WFH and 3 days in the office
* Free parking and casual dress policy
* Access to employee benefits portal, Vitality, and Death in Service pension scheme

Why Join Us: We offer a dynamic and supportive work environment, opportunities for career growth, and a competitive compensation package.

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