Primary Care Network General Practice Assistant

2 months ago


London, Greater London, United Kingdom Greenwich Health Ltd Full time
About the Role

We are seeking a highly skilled and motivated General Practice Assistant to join our team at Greenwich Health Ltd. As a General Practice Assistant, you will play a vital role in supporting our General Practitioners and other healthcare professionals in delivering high-quality patient care.

Key Responsibilities
  • Arrange for laboratory tests, bloods, specialist referrals, and/or diagnostic procedures as requested by clinicians.
  • Signpost patients to relevant services according to their health needs.
  • Support vulnerable patients communicating with healthcare providers.
  • Liaise with ancillary departments and other care providers when needed for appointments, procedures, treatment plans, clinical letters/ drug information/ results.
  • Chase letters and results.
  • Be the point of contact between the Practice and other healthcare providers and raise queries as requested by the clinician.
  • Provide general administrative support to the clinical team.
  • Coordinate schedules and treatment with other allied professionals including treatment scheduling, record coordination with consultants and treatment plans.
  • Social outreach assist with enquiries around homeless initiatives, food banks, domestic violence programmes, AGE UK for vulnerable patients.
  • Be involved in QOF and other quality initiatives.
  • Training registrars (trainee doctors) on eRS system.
  • Forward on referrals letters created by clinicians to the relevant departments.
  • Chase hospital prescription queries.
  • Produce encounter reports as required.
Requirements
  • Previous experience of working in a GP Practice role.
  • Ability to work as part of a team and on own initiative.
  • Ability to work under pressure and to prioritise own workload.
  • Ability to maintain confidentiality.
  • Good interpersonal and customer service skills.
  • Good written presentation skills.
  • Ability to communicate effectively with a wide range of stakeholders.
What We Offer

We offer a competitive remuneration package, as well as other benefits including occupational sickness pay entitlement, counselling services, electric vehicle salary sacrifice scheme, cycle to work scheme, and private healthcare membership - Benenden Healthcare.

We have a track record for developing individuals in their careers and offer ongoing support and mentorship. Our working culture is open and collaborative, with high staff retention rates.



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